Privacy Policy for CFS Senior Holdings

At CFS Senior Holdings, accessible at CFSHoldings.com (“Company”, “we”, “our” or “us”), one of our main priorities is the privacy of our visitors. This Privacy Policy describes how we collect, process, retain, and disclose personal data pertaining to you when providing services to you through CFS Senior Holdings (the “Services”) and our practices of using, maintaining, protecting, and disclosing that information.

If you have additional questions or require more information about our Privacy Policy, please contact us via email at info@community-first.org.

This Privacy Policy applies only to our Services (including this website, email, text, chat and other electronic messages between you and us) and is valid for visitors using the Services with regard to the information that is shared and/or collected through the Services. This policy is not applicable to any information collected offline or via channels other than this website, including third party websites.

We implement reasonable administrative, technical, and physical safeguards designed to protect Personal Data. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Consent

Please read this policy carefully to understand our policies and practices regarding your information and how it may be used. By using our website, you hereby consent to our Privacy Policy and agree to its terms. This policy may change from time to time and your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. We do not sell Personal Data for monetary consideration. We may disclose information to service providers and business partners as described in this Privacy Policy.

Information We Collect

  1. Personal Data

    “Personal Data” is information that identifies, relates to, or describes, directly or indirectly, you as an individual such as your name, email address, telephone number, home address, or payment information.

    The Personal Data that you are asked to provide and the reasons why you are asked to provide it will be made clear to you at the point we ask you to provide your personal information.

    If you contact us directly (via email, text, chat or other means of communication), we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. If you choose not to provide or allow us to collect some information, we may not be able to provide you with certain requested features, Services, or information.

  2. Statistical or Aggregated Information

    We may also collect statistics or aggregated information. This information does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from Personal Data. For example, we may aggregate personal data to calculate the percentage of users accessing a specific Service feature.

  3. Technical Information

    Technical information includes information about your internet connection and usage details about your interactions with the Services, such as clickstream information to, through and from our Services (including date and time), products you search for, page response times, download errors, page interaction information or methods used to browse away from a page.

    If we combine or connect non-personal statistical or technical data so that it directly or indirectly identifies an individual, we treat the combined information as Personal Information.

How We Collect Information

  1. Voluntary Information

    We collect information that you give us voluntarily by filling in forms on this site or via email. We do not sell this information to any third party, however, it may be stored on (CRM system - link to CRM Privacy Policy. If they have, or delete this line).

    HubSpot Privacy PolicyWhen you register for an account, we may ask for your contact information, including information such as name, company name, address, email address, and telephone number.

  2. Plug-In Information

    We also collect anonymized data from third-party plugins, including:

  3. Log File Data

    As you navigate through and interact with our Services, we may use automatic data collection technologies (such as log files) to collect information that may include Personal Data. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is to analyze trends, administer the site, track users' movement on the website, and gather demographic information.

  4. Cookies and Web Beacons

    A cookie is a small file placed on your device when you interact with the Services. We use cookies, pixels, tags, analytics tools, and similar technologies to improve functionality, measure website performance, analyze traffic, and support marketing activities. You may refuse to accept or disable cookies by activating the appropriate setting on your browser or device. However, if you select this setting, you may be unable to access certain features of the Services.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our Services
  • Improve, personalize, and expand our Services
  • Understand and analyze how you use our Services
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Services and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud or Service errors

Other disclosures of information may include:

  • Web hosting and IT service providers;
  • CRM and marketing automation providers;
  • Payment processors;
  • Analytics providers’
  • Legal, accounting, and professional advisors; and
  • Government authorities when required by law.

Data Retention

We retain Personal Data only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, and resolve disputes.

DoubleClick DART Cookie

Google is a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to CFS Senior HoldingsL and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads.

Some advertisers on our site may also use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has its own Privacy Policy for its policies on user data. For easier access, we have hyperlinked to their Privacy Policies below.

Google - https://policies.google.com/technologies/ads

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of CFS Senior Holdings.

LIST ADVERTISING PARTNERS

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on CFS Senior Holdings, which are sent directly to users' browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that CFS Senior Holdings has no access to or control over these cookies that are used by third-party advertisers.

Third-Party Privacy Policies

This Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt out of certain options.

Children's Information

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete that information promptly. If you believe a child under 13 has provided personal information to us, please contact us at info@community-first.org.

CCPA Privacy Policy (Do Not Sell My Personal Information)

In addition to those rights already stated herein, under the CCPA, California consumers have the right to:

  • The right to know the categories and specific pieces of Personal Data we collect, use, disclose, sell, or share.
  • The right to request deletion of personal information we have collected from you, subject to certain exceptions.
  • The right to request correction of inaccurate personal information maintained about you.
  • The right to opt out of the sale or sharing of your Personal Data.
  • The right to limit the use and disclosure of sensitive Personal Data, where applicable.
  • The right not to receive discriminatory treatment for exercising your privacy rights.

To exercise your rights under CCPA, please contact us at info@community-first.org, [telephone number], or through the Contact Us page. We will respond to verified consumer requests in accordance with applicable law.

GDPR Privacy Policy (Data Protection Rights)

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

For EEA Users

If you are an individual in the European Economic Area (EEA), we comply with the General Data Protection Regulation (EU) 2016/679 ("GDPR")framework as set forth by the European Union regarding the collection, use and retention of Personal Data from European Union member countries and Switzerland. We collect and process information only where we have a legal basis for doing so under applicable EU laws. The legal bases depend on the Services you use and how you use them. This means we collect and use your information only where:

  • We need it to provide you Services, including operating the Services, providing customer support and personalized features, and to protect the safety and security of these;
  • It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote the services and to protect our legal rights and interests;
  • You give us consent to do so for a specific purpose; or
  • We need to process your data to comply with a legal obligation.

If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. When we are using your information because we or a third party have a legitimate interest in doing so, you have the right to object to that use, though, in some cases, this may mean no longer using the services.

For Canadian users,

CFS Senior Holdings has adopted reasonable physical, technical, and organizational safeguards that substantially mirror the EU safeguards against accidental, unauthorized, or unlawful destruction, loss, alteration, disclosure, access, use, or processing of user data.

CFS Senior Holdings’ policy is to protect and safeguard any personal information obtained in accordance with Canadian laws governing the protection of personal information and data.

Questions

If you have any questions related to our Privacy Policy, please share your question with us at info@community-first.org.

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